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Template and Software FAQs

Design&Print Online

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1.

What is Avery Design & Print Online?

Avery Design & Print Online allows you to design, personalize and print your favorite Avery products directly from the Web in a few easy steps. No Avery software download is necessary.


2.

What software is required?

Adobe® Reader version 5.01 or higher and Adobe FlashPlayer 8 is required. Download the latest versions for free from the Adobe Web site: adobe.com/products/acrobat/readstep2.html


3.

I want to use my own graphic on my design. Can I import my graphic?

Yes. If you chose a design with a graphic, click Import Your Own or From File in the graphic area, select the JPG or BMP graphic from your hard drive or disc and click OK. Your graphic will instantly appear. The size of the graphic will automatically be scaled to fit the design you have selected.


4.

How do I print a project on Avery Design & Print Online?

To print a project on Avery Design & Print Online, you must first have Adobe Reader 5.01 or later installed on your computer. Download the latest version for free from the Adobe Web site: adobe.com/products/acrobat/readstep2.html and select the link to download Adobe Reader. When ready to print, click Next until you reach the Print Your Project page. Review the printing and formatting tips included with your product first. Then read the easy online instructions on the Print Your Project page to guide you through each printing step. If your design does not appear to fit within the lines of your product, see I’m having problems with printing on Avery Design & Print Online.


5.

Can I save my design and make changes to it later?

Yes, you can save your design, and re-open and edit it later in Avery Design & Print Online. Click the Next button until you reach the Save Your Avery Project page. Click the Save Your Project button (not available for Mac or older versions of Internet Explorer).
• The File Download dialog box appears.
• Click Save.
• In the Save As dialog box, name the file. Make a note of where the file is saved to so that you can find it in the future.
• Click Save.
• A reusable version of your design is now saved to your local hard drive.
When returning to Avery Design & Print Online, click the SAVED PROJECT button on the Start page. You can now open your saved design and edit it in Avery Design & Print Online.


6.

I’m having problems with printing on Avery Design & Print Online. How can I get my project to print correctly?

If your project did not print within the label, card or sheet, follow the instructions below:
• Adobe Reader 5: Page Scaling should be set to None. The Auto-Rotate and Center and Choose Paper Source by PDF page size options should be unchecked.
• If your project still does not print within the lines, click the Troubleshooting button on the Print Your Project page. This will take you to the Troubleshooting page, where you can reposition the vertical and horizontal printing margins of your project. Before repositioning, print your project on plain paper first and compare it to your product to determine how much repositioning is needed.
• When you have entered in the proper margins, reprint on plain paper and compare it to your product sheet. You should not need to reposition again, since this information is saved on your computer and used each time you return to Avery Design & Print Online.


DesignPro

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1.

What are the system requirements for DesignPro?

The following is required to run DesignPro:
• Microsoft® Windows VistaTM, Windows XP® (Service Pack 2), Windows 2000®, Windows Me®, Windows NT® 4.0 with Service Pack 6a or later, Windows 98® with Y2K update 2 or later
• Internet Explorer 4.01 with Service Pack 2 or later
• PC with Intel® Pentium® or equivalent processor or faster
• 128 MB of RAM or higher
• 200 MB minimum available hard-disk space (800 MB recommended)
• 800 x 600 minimum screen resolution, 16-bit color or better
• 8x speed CD-ROM drive • Internet access required to update templates and clip art from the Avery Web site. User is responsible for all Internet access fees and phone charges.


2.

If I uninstall an older version of DesignPro and install a new version, will my old projects be removed?

All previously saved projects will remain.


3.

When I start DesignPro, I receive a message about calibrating my printer? What should I do?

The Calibrate Printer dialog box will appear the first time DesignPro is started. It is easy and important to calibrate your printer. Calibrating ensures that the design will align correctly on the Avery products. Do the following to calibrate your printer:
1. Click Yes to open the Print Output Calibration dialog box. (Or to open the Print Output Calibration dialog box from the Design screen, select File > Calibrate Printer.)2. With the Print Output Calibration dialog box open, select your printer from the pull-down list box. If using more than one printer with DesignPro, you will need to calibrate each printer.
3. Click Paper Size and select Letter. (A4 is the international standard.)
4. Select Portrait and click Print Calibration Sheet. Follow the instructions on the printed sheet and type the calibration values in the fields provided.
5. Select Landscape and click Print Calibration Sheet. Follow the instructions and type the calibration values. Note: Not all printers will require adjustment. If your printer aligns correctly, simply leave the calibration set to the default settings. If no settings are changed, “the printer has not been calibrated” may still appear in the dialog box and you may receive a message about calibrating your printer when using DesignPro. Click Cancel if this message appears.
6. Click OK when finished. The selected printer has been calibrated.


4.

What is the difference between a Master tab and a product tab?

When you open a project, the Tab Bar below the work area contains a Master tab and one or more product tabs (Label 1, or Tab 1 through Tab 5, for example), depending on the template selected. The Tab Bar also contains navigation and command buttons.
To use the Master tab
The Master tab represents a master label or product panel (label, card, divider tab) and is bright red when active. The Master tab cannot be deleted or moved. Use the Master tab to create identical labels or product panels or to create labels or product panels with shared information, such as a company logo. Click the Master tab to activate it.
Text, shapes, or images (objects) placed on the Master tab are shared objects and appear on all tabs. These objects can only be selected and edited from the Master tab. Right-click the Master tab to rename it or add a new product tab. Master tab objects are placed behind product tab objects in your design. Certain objects, such as Serial Number, Date and Time stamp, and database fields can only be inserted and edited on the Master tab.
To use the product tabs
The product tabs represent the individual labels or product panels on the sheet and are bright yellow when active. A product tab is created and numbered consecutively each time a tab is added to your project. The product tabs represent the individual panels (label, card, divider tab) on the sheet. You can add up to 1,000 tabs for each project.
Product tabs are renamed according to the type of template selected. Product tabs for a label template are named Label 1, Label 2, Label 3…; for a divider template they are named Tab 1, Tab 2, Tab 3… and so forth. Use the product tabs to create entirely different labels or panels, or to add label- or panel-unique information. Click a product tab to activate it.
Text, shapes or images (objects) placed on a product tab will appear on that tab only. Any objects previously placed on the Master tab are shared objects and will appear on all tabs.
Right-click a product tab to add a new tab or to copy, delete, or rename the active tab. Move product tabs to change their order on the printed sheet. To do this, click the tab and drag it along the Tab Bar to the new location. A small arrow indicates the current insert position.


5.

What graphic file formats are supported by DesignPro?

You can use graphic images saved in the following file formats in DesignPro: BMP, WMF*, TIF*, JPG, PCX, EPS, PCD, TGA, WPG*, IMG*.
*Some limitations exist for this file format. For more details consult the DesignPro Help file.


6.

How do I insert a graphic in DesignPro?

There are two ways to add images, logos and clipart to your design. The file must be in a format supported by DesignPro (BMP, WMF*, TIF*, JPG, PCX, EPS, PCD, TGA, WPG*, IMG*).
Open your DesignPro project and follow either of these instructions:
1. To select one of your own graphics, click the Image From File button on the Vertical toolbar. This opens the Insert Picture dialog box. Locate and select your graphic file and click Insert; or
2. To select an image from the DesignPro Clipart Gallery, click the Clipart Gallery button on the Vertical toolbar. Locate and select a file from the Clipart Gallery folders and click OK.
*Some limitations exist for this file format. For more details consult the DesignPro Help file.



7.

What is the difference between the Size to Template and Set as Background commands in DesignPro?

The Size to Template and Set as Background commands will both change the selected object to the size of the label template.
Size to Template adjusts the size of an object to the size of the label template.
Set as Background converts an object into a background object and fits the object to the size of the template. Once a background object is created it can only be removed by deleting it (Layout > Delete Background). Each tab (Master/Label) can have only one background object. A previous background object will be replaced each time this command is used.


8.

What data types does DesignPro support?

DesignPro supports the following dBASE III data types.
• Text: dBASE data type Character for strings of fixed length (ASCII characters). The maximum field length is 255 characters.
• Number: dBASE data type Numeric contains integers with the characters 0 to 9 and algebraic signs.
• Decimal: dBASE data type Numeric contains floating point numbers (e.g. 42.12345). Permitted characters are algebraic signs, decimal delimiters and the characters 0 to 9. The maximum field length is 255 characters. Up to 15 decimal places including decimal delimiters can be processed. The decimal delimiter must be entered in accordance with the system settings.
• Date: dBASE data type Date. The date is entered in accordance with the abbreviated format set in the system settings. Years entered as two digits are treated as full years. Years written as two digits from 30 upwards (inclusive) are prefixed with 19 (1930 – 1999); Values up to and including 29 are prefixed with 20 (2000 – 2029). An error message appears if an incorrect date is entered (for example, if the date does not exist).
Databases that contain other field data types can be used in DesignPro. However, only fields of the data types listed above can be inserted. If a data type is not supported, the field is not displayed in the Edit Database dialog box (Database > Edit).


9.

What databases can I use with DesignPro?

In DesignPro, you can create a new DesignPro database or open an existing one, convert and use a LabelPro database, or import a database created in another program. DesignPro creates database files in the dBASE III format (*.dbf) and can import dBASE III files created in other programs. The Save As feature in most database programs, such as Microsoft Excel, allows you to save your database file in dBASE III format. You can also use the ODBC feature in DesignPro to use database files in other formats, such as Microsoft Access, Paradox and .txt files.


10.

How do I save an Excel file in dBASE III format so that I can import it into DesignPro?

Follow these steps to save an Excel file in dBASE III format:
1. Open the Excel database file.
2. Review the spreadsheet. The spreadsheet must be set up correctly for a successful conversion to dBASE III format. Verify that the information you want is on the first worksheet only; the field names are in the first row and begin in Row 1, Column A; the entries begin in Row 2; and the column widths are wide enough to display all of the text in the columns.
3. In Excel, select File > Save As. In the Save As dialog box, select the location for the dBASE version of your file and rename it, if desired. From the Save as type pull-down list box, select DBF 3 (dBASEIII). Click Save.
4. A message appears notifying you that the selected file type does not support workbooks that contain multiple sheets. Click OK to save the file in dBASE III format.
5. Close the Excel file. You may receive another Microsoft Excel message at this time. Select the option that will keep the existing file format without saving changes in the Excel format. This will maintain the file in dBASE III format. Note: If you are returned to the Save As dialog box after making your selection, you chose the wrong option. Click Save again and select the opposite answer. When saved correctly, the file should close with no further messages or dialog boxes presented.


11.

What is ODBC and when do I use the “Open an External Database via ODBC” feature in DesignPro?

ODBC stands for “open database connectivity” and is a tool that interprets data sources from various programs into a standard format. Many database programs provide an ODBC driver which translates their file data into this standard format. The ODBC feature in DesignPro allows you to access these drivers and link databases created in formats other than dBASE III to a DesignPro project (FoxPro, Microsoft Access, .txt, etc.). If linking a database through ODBC, field content can be edited in DesignPro, but the database structure (adding fields) cannot be modified.


12.

Can a Microsoft Word mail merge data file be used with DesignPro?

Yes, Microsoft Word mail merge data files can be used with DesignPro. Do the following to import a Microsoft® Word 2002/XP mail merge data file into Avery DesignPro. Microsoft® Excel is required for these steps. Note: Although Microsoft® Word 2002/XP saves mail merge data files in Microsoft® Access format, Microsoft® Access does not need to be installed for these steps.
1. Open Microsoft® Excel. Select File > Open.
2. The Open dialog box appears. Under Files of type, select Access Databases.
3. Locate and select your Microsoft® Word 2002/XP merge data file and click Open.
4. Verify that the column width for each of the fields is set wide enough so that all of the entries in the column are visible.
5. Select File > Save As.
6. In the Save As dialog box, select the location for the dBASE version of the file. Rename the file. From the Save as type pull-down list box, select DBF 3 (dBASEIII). Click Save.
7. A Microsoft® Excel message appears asking if you want to keep the workbook in this format. Click Yes to keep the file in dBASE III format.
8. Close the file. If a message appears asking if you want to save the changes, click No to keep the file in dBASE III format. The file closes.
9. Open DesignPro and select the project for your mail merge. If using a Pre-Designed Layout, delete or move any objects from the Master and Label tabs that will be in the way of the fields and merged data.
10. Click the Master tab to select it. Database fields can only be inserted on the Master tab.
11. Select Database > Open.
12. Click Open a dBASE III Database.
13. The Open dBase Database dialog box appears. Locate and select the dBASE III file you just saved.
14. Click Open. If no further messages appear, the file is now linked to the project and the database options will be available.
15. Select File > Insert Field to begin inserting database fields.


13.

What types of bar codes can I create in DesignPro?

The bar code tool in DesignPro can create the following types of bar codes: EAN 8, EAN 13, EAN 128, Code 128 (Type A, B, C), Code 39, 2/5 Standard, 2/5 Interleaved, Codabar, UPC-A, UPC-E and Postnet.


14.

How do I create a bar code in DesignPro?

To create identical bar codes on all labels, the bar code should be inserted on the Master tab. To create a bar code, follow these steps:
1. Select Insert > Bar Code from the menu or click the Bar Code button on the Vertical toolbar.
2. Place the cursor where you want the bar code to begin. Click and drag to draw a rectangle and release the mouse.
3. Click inside the object to type your bar code information.
4. To change the bar code type and settings, right-click the bar code object and select Barcode Parameters.
5. The Bar Code dialog box appears. Change the settings as desired. Click Help for additional information.
6. When satisfied with the settings, click OK to close the Bar Code dialog box.


15.

How do I create a serial number in DesignPro?

To create and print a consecutive series of numbers (or letters) in DesignPro, follow these steps:
1. Select the Master tab. Serial numbers can only be inserted on the Master tab.
2. Select Insert > Serial Number from the menu or click the Insert Serial Number button on the Vertical toolbar.
3. The Serial Number dialog box appears. Select the Serial Number Type and enter the desired settings.
4. When all settings have been entered, click Insert. The serial number field is inserted.


16.

How do I create a serial number bar code in DesignPro?

To generate a bar code using a serial number, follow these steps:
1. Select the Master tab. Serial numbers can only be inserted on the Master tab.
2. First create the bar code object. Select Insert > Bar Code from the menu or click the Bar Code button on the Vertical toolbar.
3. Place the cursor where you want the bar code to begin. Click and drag to draw a rectangle and release the mouse.
4. Click in the bar code object and select Insert > Serial Number from the menu or click the Insert Serial Number button on the Vertical toolbar.
5. The Serial Number dialog box appears. Select the Serial Number Type and enter the desired settings.
6. When all settings have been entered, click Insert. The serial number field has been entered in the bar code object.


17.

Can I print on both sides of a product in DesignPro?

Yes. You can print two-sided products such as cards, 2 sided business cards, postcards, brochures, and mailers. When designing two-sided projects, the design for side one must be on one tab and the design for side two of the product must be on another tab. Do not use the Master tab when creating two-sided products unless you want identical information on both sides. Refer to the DesignPro User Guide for step by step instructions.
Note: Before printing, review any special instructions included in the Avery product package, such as dry time. Also, review your printer literature to determine how to reinsert a sheet for two-sided printing. Test print on a plain sheet of paper first.


Software for Mac

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1.

What solutions are available for Macintosh users to format and print Avery products?

There are four main options for Macintosh users:
• Avery DesignPro® Software for Mac® Computers
• Avery Design & Print Online
• Avery Templates for Microsoft® Office Word
• Alliance Partner Software Avery® DesignPro® Software for Mac® Computers

Design and print Avery labels, business cards, dividers, T-shirt transfers, greeting cards and more! With DesignPro Mac you can:
• Easily transfer customized designs across multiple products using the Snapshot Gallery • Simplify mailings by merging data from Address Book and Mail
• Add images from iPhoto® or choose from the large gallery of clip art images provided
• Import play lists from iTunes® to design your own CD labels and more DesignPro Mac is Mac® OS X Leopard® & Tiger® compatible and available to download for free at: avery.com/mac

Avery Design & Print Online Avery Design & Print Online includes support for over 400 of the most widely used Avery products including binders, cards, dividers, labels, name badges, photo paper and specialty products. You can select from over 500 pre-designed Avery Templates that provide a wide range of creative ideas and uses for Avery printable products. There are no downloads required with Avery Design & Print Online and best of all, it’s free.
Avery Design & Print Online supports Mac OS X. For more information, visit: avery.com/print Blank and Pre-designed Avery Templates for Microsoft® Office Word Avery offers both blank and pre-designed Avery Templates that can be used with Microsoft® Office Word versions for the Macintosh.
• Select from over 1,800 pre-designed Avery Templates at: avery.com/gallery or office.microsoft.com
• Select from over 300 blank Avery Templates to easily format a variety of different Avery products including labels, cards, dividers and more. Download them for free at: avery.com/library
• Avery also offers blank templates by e-mail for selected products.

Look in the Formatting & Printing Tips inside your Avery product package for additional information, or visit: avery.com/us/software/templates_byemail.html